Vacating Your Self Storage Unit
"We're sorry to see you go"
First of all, we don’t like to see you go! However, we understand that many people use self storage on a temporary basis to get them through certain situations: buying and selling a home, downsizing, marriage/divorce, home remodeling, estate storage and so on. Whatever the reason for vacating your storage unit, there are some things you need to know and need to do to help make the moving out process smooth and easy.
After you have given written notice of your intent to vacate, you need to make sure your storage unit is in the same condition as when you moved in. All items need to be removed, the unit should be swept out and any stains or spills need to be cleaned to the best of your ability to avoid any fees. Be sure to remove your lock as well. Please remember, we do not have access to your unit at any time. If you leave a lock on the unit, we will need to remove it and you could be charged a fee. After you have emptied out all your belongings, swept and cleaned the unit and removed the lock, simply stop in our office or give us a call.
Before vacating, you will need to notify our office in writing. As per your rental agreement, we require written notice at least 15 days prior the last month. You can fill the form out below, mail your form, drop it off at the office or email it to us – whichever is easiest for you. Be sure to fill out the "Notice of Intent to Vacate" in its entirety and include the date you plan to vacate, your full name, the unit number and the reason for vacating. If your situation changes unexpectedly and the date you planned to vacate needs to move, simply let our office know as soon as you are able. You can press the button below and re-fill the form out, call the office and we can send you a new form, send the new "Notice of Intent to Vacate" via mail, email or stop in the office. We can then reschedule you for the new vacate date and update your file. 
We strive to make your self storage experience a great one, even when you are vacating. The only way to guarantee satisfaction is to ask for your feedback. It will only take a few minutes of your time, and the feedback we receive from you is vital to providing the best customer service to our tenants during all stages of the storage process. We have several options for you to give feedback: